Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Contact Information: Name, email address, phone number
• Shipping & Billing Information: Mailing address, payment method details (processed securely by third-party payment processors)
• Order Information: Products purchased, order history, transaction records
• Technical Information: IP address, browser type, device type, pages visited, referring URL
• Communications: Messages or emails sent to our support team

We do not store your full credit card number. Payment details are processed securely by our payment partners (Stripe, PayPal, or similar processors).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and send order confirmations
• To communicate with you regarding your purchase, including shipping updates
• To respond to customer service inquiries and support requests
• To send promotional emails or newsletters (only if you opt in)
• To improve our website, products, and services
• To comply with legal obligations and resolve disputes
• To detect and prevent fraudulent transactions

We will never sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing Cookies: Used to display relevant advertisements across the web

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Disclosure

We may share your information with trusted third-party service providers who assist us in operating our website and business, including:

• Payment processors (e.g., Stripe, PayPal)
• Shipping and logistics partners
• Email marketing platforms
• Website analytics providers (e.g., Google Analytics)
• Customer support platforms

These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information if required by law, court order, or to protect the rights and safety of our users and the public.

5. Affiliate Disclosure

This website may contain affiliate links. This means that if you click on a link and make a purchase, we may receive a commission at no additional cost to you. We only recommend products we genuinely believe may be beneficial to our visitors.

The presence of affiliate links does not influence the information or recommendations provided on this site. Our commitment is to your wellbeing and satisfaction above all else.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL (Secure Socket Layer) encryption for all data transmitted through our website. However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach affecting your rights and freedoms, we will notify you in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Opt-Out: Unsubscribe from marketing communications at any time
• Right to Data Portability: Receive your data in a portable format

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 [email protected]

🌐 lifebalancesupport.shop/contact-us/